Two cups of ice cream, costing 44 euros. That is what happened to an American tourist couple during a visit to Rome, just a few meters from Piazza Navona.

The episode, recounted on social media by Nicole Ann from Florida, quickly drew users’ attention, sparking a heated online debate about the relationship between tourism and price transparency in one of Rome’s most visited areas.

The woman explained that she and her husband had stopped at the “Don Nino” ice cream parlor in Via di Tor Millina to order two cups, each with three flavors.

While the ice creams were being prepared, staff reportedly added other products, including macarons and pistachio cannoli, without it being immediately clear that these were chargeable extras. When it was time to pay, a surprise was awaiting.

“I thought they had said 14 euros,” Nicole wrote in a Facebook group offering travel tips for people visiting Rome, explaining that she only realized the actual amount after checking the receipt.

The receipt posted online shows that the two portions, listed as maxi, cost twelve euros each. On top of this came supplements for whipped cream, macarons, and pistachio cannoli, bringing the total to 44 euros for an order consumed without table service. The post quickly went viral, attracting hundreds of reactions.